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Technical support
My page is not displaying correctly
Are you receiving a page cannot be displayed message? It may be that you need to clear your cache/temporary internet files.
I am unable to view documents on the website
Are you unable to view documents on our website? If you have clicked on a document and nothing appears, it may be that you have a pop-up blocker installed on your PC. Below are a few of the most common pop-up blockers we have encountered and instructions on how to enable and disable pop-up blockers.
My browser screen does not appear to be compatible
If you are using an older internet browser you may be able to use our website with no problems; however you might find that you cannot logon to use the online services available on this website.
Clearing your temporary internet files
Are you being presented with odd web page views? Your temporary internet files may need to be deleted. This is an easy process and is a good practice to complete on a regular basis.
G2B
For most people, access to the Personal Property Securities Register is through the PPSR website at www.ppsr.govt.nz. High volume users may decide to set up a Government to Business (G2B) connection to the PPSR, where raw data from the client’s computer system is communicated directly to the Register.
