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Technical support

My page is not displaying correctly

Are you receiving a page cannot be displayed message? It may be that you need to clear your cache/temporary internet files.

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I am unable to view documents on the website

Are you unable to view documents on our website? If you have clicked on a document and nothing appears, it may be that you have a pop-up blocker installed on your PC. Below are a few of the most common pop-up blockers we have encountered and instructions on how to enable and disable pop-up blockers.

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My browser screen does not appear to be compatible

You may find that you can use our website with no problems; however this screen is to serve as a caution that if you are using a browser that is not recognised by our website you may encounter some problems.

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Clearing your temporary internet files

Are you being presented with odd web page views? Your temporary internet files may need to be deleted. This is an easy process and is a good practice to complete on a regular basis.

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Last updated 28 January 2008

Resources

If you need help using the PPSR, start here for some of the answers.

Use our Ask a question service to browse through some of the more frequently asked questions (FAQs).  If your question is not answered there, you will have the opportunity to send it directly to us.


Animated demonstration

[internal link] View the animated demonstration - Get a User ID.

Get a User ID to search or register on the PPSR.
This animated demonstration will show you how.