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Customer support

 

Find out what's new for the Personal Property Securities Register (PPSR), access a glossary of terms we use, pamphlets and other publications you might need or our schedule of fees.

Contact us, ask us a question or request some specific training on our websites or services.

 

How to use this site

Key information about using the PPSR website

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Ask a question

View our most frequently asked questions or ask us a new question...

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Remote assistance

At times we may use GoToAssist to help us to guide you through an online service.

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Lost IDs, passwords or PINs

It is critical that you maintain records of the various registration numbers and PINs allocated to each registered financing statement. You will need these identifiers whenever you maintain or discharge the financing statement.

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Technical support

If your web page is not displaying correctly or you are unable to use our Online Services, the pages in this troubleshooting guide will help you.

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Animated demonstrations

Animated demonstrations to help you use our online services.

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How do I manage my logon

You must have a logon (User ID and password) to use the PPSR. Once you have a User ID you may need to update your details from time to time. In this section you will find information about managing your logon including updating your details, accessing online invoices and checking the terms and conditions associated with your logon.

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Glossary

Our words and their meanings: a glossary.

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News and public notices

The latest news from the Personal Property Securities Register is available here including media statements, press releases and much more.

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Fees

Here you will find the schedule of fees for Personal Property Securities Register effective from 1 August 2012.

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Publications

View PDF versions of the current PPSR publications.

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Last updated 5 July 2016